Integrate ServiceNow with Jira cloud
Send information between ServiceNow and Jira cloud automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and Jira cloud
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Supported triggers and actions
Integrate ServiceNow and Jira cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
Work log updated
Triggers when a work log is updated
Comment created
Triggers when a new comment is added to the issue
Issue created
Triggers when a new issue is created
User created
Triggers when a user is created
Issue updated
Triggers when an issue is updated
Version created
Triggers when a new project version is created
Issue created in selected issue type
Triggers when a new issue is created in a selected project and issue type
Issue updated in selected issue type
Triggers when an issue is updated in a selected project and issue type
Project updated
Triggers when a project is updated
Project created
Triggers when a new project is created
Work log created
Triggers when a new work log created
Version released
Triggers when a project version is released
Comment updated
Triggers when a comment is updated to the issue
All Actions - Actions are the automated tasks
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
Create comment
Creates a new comment for the specified issue
Create worklog
Creates a new issue worklog
Create user
Creates a new user
Create project
Creates a new project
Create issue
Creates a new issue in a in a selected project and issue type
Update issue
Updates the details of the specified issue
Fetch user
Fetches the details of an existing user
Fetch project
Fetches the details of an existing project
Fetch issue
Fetches the details of an existing issue
Fetch issue field options
Fetches the specific issue field options by using its ID or name
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
