Integrate SolarWinds Service Desk with TeamViewer

Send information between SolarWinds Service Desk and TeamViewer automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate SolarWinds Service Desk and TeamViewer using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Hardware

Triggers when a new hardware is created in your inventory

New Contract

Triggers when a new contract is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

Device added

Triggers when a new device is added

Session added

Triggers when a new session is added

Meeting scheduled

Triggers when a new meeting is scheduled

Contact added

Triggers when a new contact is added

User added

Triggers when a new user is added

All Actions - Actions are the automated tasks

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Unshare group

Unshares a group from the specified user

Update device

Updates the details of an existing device

Fetch contact by email address

Fetches the details of an existing contact by email address

Update meeting

Updates the details of an existing meeting

Add session

Adds a new session in the specified group

Update user

Updates the details of an existing user

Add contact

Adds a new contact

Add user

Adds a new user

Add device

Adds a new device in the specified group

Fetch contact by name

Fetches the details of an existing contact by name

Schedule meeting

Schedules a new meeting

Share group

Shares a group with the specified user

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is TeamViewer?

TeamViewer is a remote support software that helps you access remote computers, transfer files, and host online meetings and web conferences.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical and Operations Head, TruAct

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