

Integrate Teamwork Desk with Workstack
Send information between Teamwork Desk and Workstack automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create action items in your Workstack for newly generated tickets in Teamwork Desk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in the selected todo in Workstack.


Create action items in your Workstack for newly generated tickets in Teamwork Desk
Teamwork Desk + Workstack

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Supported triggers and actions
Integrate Teamwork Desk and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket assigned
Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned

New agent reply
Triggers when an agent sends a reply

New customer reply
Triggers when a customer sends a reply

Thread edited
Triggers when a thread in the selected inbox is edited

New customer
Triggers when a new customer is created

New ticket note
Triggers when a ticket note is added

New ticket
Triggers when a new ticket is created

Updated customer details
Triggers when the details of a customer are updated

New project
Triggers when a new project is created

New meeting
Triggers when a new meeting is created for the selected user

New todo list
Triggers when a new todo list is created in the selected project

New task
Triggers when a new task is created for the selected user

New todo
Triggers when a new todo is created in the selected project
All Actions - Actions are the automated tasks

Create ticket
Creates a new ticket

Create customer
Creates a new customer

Link task to ticket
Links a task to a ticket

Unassign ticket
Unassigns the selected ticket

Assign ticket
Assigns the selected ticket to a user

Reply to ticket
Adds a reply to the selected ticket

Update customer
Updates the details of an existing customer

Update ticket
Updates the details of an existing ticket

Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address

Fetch status
Fetches the status of an existing ticket by ID or name

Fetch tags
Fetch the details of an existing tag by ID or name

Fetch source
Fetches the source of an existing ticket by ID or name

Fetch agent
Fetches the details of an existing agent by ID, name, or email address

Fetch type
Fetches the type of an existing ticket by ID or name

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch priorities
Fetches the priority of an existing ticket by ID or name

Fetch customer
Fetches the details of an existing customer by name or email address

Fetch ticket
Fetches the details of an existing ticket by ticket ID or name

Create todo
Creates a new todo in the selected project

Create task
Creates a new task in the selected todo

Create meeting
Creates a new meeting

Create todo list
Creates a new todo list in the selected project

Create project
Creates a new project
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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