![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Integrate Teamwork Desk with Zoho CRM
Send information between Teamwork Desk and Zoho CRM automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and Zoho CRM
Connect Teamwork Desk and Zoho CRM with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Zoho CRM using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
New contact
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Updated deal
Triggers when an existing deal is updated
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
User created or updated
Triggers when the details of an existing user are created or updated
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
New lead
Triggers when a new lead is created
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
New module
Triggers when a new module is created
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
New note
Triggers when a new note is added
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
New user
Triggers when a new user is created
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Updated module entry
Triggers when an entry is updated in the selected module
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Entry created or updated
Triggers when a record entry is created or updated
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
New module entry
Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch status
Fetches the status of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch tags
Fetch the details of an existing tag by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch source
Fetches the source of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch type
Fetches the type of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch priorities
Fetches the priority of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches the details of an existing customer by name or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Update module entry
Updates the specified module entry
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Raise signal
Raises a signal to Zoho CRM
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Remove tags
Removes tags from the specified record
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Create or update module entry
Creates a new module entry. Updates the module entry if it already exists
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Add note
Adds a note to the selected module
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Add user
Adds a new user
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Convert lead to contact
Converts a lead to a contact
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Create or update lead
Creates a new lead. Updates the lead details if the email already exists.
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Add tags
Adds tags to the specified record
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Create module entry
Creates a new module entry (eg., Leads, Deals, etc)
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Update related module entry
Relates an entry in this module with an entry in another module
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Send mail merge
Sends a mail merge with details of the selected record
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Send email template
Sends an email to the specified users
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Create or update contact
Creates a new contact. Updates the contact details if the email already exists.
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Update user
Updates the details of an existing user based on user ID
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch event
Fetches an event by its title or unique ID
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch inventory template
Fetches an inventory template using ID
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Clone module entry
Clones an existing module entry
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch contact
Fetches a contact by email address, unique ID, or name
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch deal
Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch user
Fetches the details of an existing user by name or email address
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch email template
Fetches an email template by name
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch account
Fetches an account by its name or unique ID
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch lead
Fetches a lead by email address or unique ID
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Delete module entry
Deletes the specified entry
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Cancel call
Cancels a event
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch product
Fetches a product by its name or unique ID
![](https://flow-public.nimbuspop.com/flow-apps/zoho_crm.png)
Fetch module entry
Fetches a module entry by the specified values
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Zoho CRM?
Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.
Similar apps
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