Integrate Zendesk with Google Sheets
Send information between Zendesk and Google Sheets automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Google Sheets using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Row added - Old version
Triggers when a new row is added to the bottom of the selected worksheet. (Will be deprecated soon)
Worksheet created
Triggers when a new worksheet is created in the selected spreadsheet
Spreadsheet created
Triggers when a new spreadsheet is created
Row added - New version
Triggers when a new row is added to the bottom of the selected worksheet
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create spreadsheet
Creates a new spreadsheet
Create row - Old version
Creates a new row in the selected worksheet. (Will be deprecated soon)
Create row - New version
Creates a new row in the selected worksheet
Update row - Old version
Updates the specified row in the selected worksheet. (Will be deprecated soon)
Update row - New version
Updates the specified row in the selected worksheet
Fetch row - Old version
Fetches an existing row by the given value. (Will be deprecated soon)
Fetch row - New version
Fetches an existing row by the given value
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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