Integrate Zendesk with Mailigen
Send information between Zendesk and Mailigen automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a contact is unsubscribed from the selected list in Mailigen
Integrate Mailigen with Zendesk using Zoho Flow. Whenever a contact is unsubscribed from the selected list in Mailigen, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a contact is unsubscribed from the selected list in Mailigen.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a contact is unsubscribed from the selected list in Mailigen
Mailigen + Zendesk
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Supported triggers and actions
Integrate Zendesk and Mailigen using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
Subscription added
Triggers when a new contact is added to the selected list
Unsubscription made
Triggers when a contact is unsubscribed from the selected list
Email address updated
Triggers when an existing email address is updated
Email opened
Triggers when an email is opened
Email clicked
Triggers when a link is clicked in an email
Contact updated
Triggers when the details of an existing contact are updated
List created
Triggers when a new list is created
Email bounced
Triggers when an email is hard bounced
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create or update subscription
Creates or updates a subscription in the selected list
Fetch subscriber
Fetches the details of an existing subscriber by email address
Unsubscribe SMS subscription
Removes a recipient phone number from the selected list
Unsubscribe email subscription
Removes a recipient email address from the selected list
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Mailigen?
Mailigen is an email marketing tool that lets you send transactional emails, create online surveys, and track various metrics for email campaigns.
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