Integrate Zendesk with Surveytown

Send information between Zendesk and Surveytown automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Surveytown

Connect Zendesk and Surveytown with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Surveytown using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Survey response changed

Triggers when a survey response is changed

Message bounced

Triggers when a message to a contact is bounced

Contact unsubscribed

Triggers when a contact has unsubscribed

Contact subscribed

Triggers when a new contact is subscribed

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create tag

Creates a new tag

Add tag

Adds a tag to the specified survey

Subscribe contact

Subscribes a contact to the specified survey

Fetch survey

Fetches the details of an existing survey using ID

Fetch response by ID

Fetches the details of an existing response using ID

Unsubscribe contact

Unsubscribes a contact from the specified survey

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Surveytown?

Surveytown is tool for creating surveys and collecting responses. It also allows you to alert people in your organization when you receive responses, analyse reports, and more.

Reviews Survey

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Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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