Integrate Zendesk with Synchroteam

Send information between Zendesk and Synchroteam automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Synchroteam

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Supported triggers and actions

Integrate Zendesk and Synchroteam using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Job created or updated

Triggers when a new job is created or the details of an existing job are updated

Job created

Triggers when a new job is created

Customer created

Triggers when a new customer is created

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create or update site

Creates a new site or updates the details of an existing site

Create site

Creates a new site

Create customer

Creates a new customer

Create or update customer

Creates a new customer or updates the details of an existing customer

Create or update user

Creates a new user or updates the details of an existing user

Create or update job

Creates a new job or updates the details of an existing job

Update customer

Updates the details of the customer

Update site

Updates the details of an existing site

Fetch user

Fetches the details of an existing user

Fetch site

Fetches the details of an existing site

Fetch equipment

Fetches the details of an existing equipment

Fetch job type

Fetches the details of an existing job type

Fetch customer

Fetches the details of an existing customer

Fetch job

Fetches the details of an existing job

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Synchroteam?

Synchroteam is a field management software solution. You can design custom forms, manage inventory, and find jobs quickly.

FSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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