Integrate Zoho Assist with Zonka Feedback

Send information between Zoho Assist and Zonka Feedback automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zoho Assist and Zonka Feedback

Connect Zoho Assist and Zonka Feedback with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Assist and Zonka Feedback using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Device online

Triggers when a device is online

Inbound request transferred

Triggers when a inbound request is transferred

Screen share session started

Triggers when a screen share session is started

Inbound request created

Triggers when a new inbound request created

Unattended access session started

Triggers when a unattended access session is started

Inbound request picked

Triggers when a inbound request is picked

Unattended access session ended

Triggers when a unattended access session is ended

Device deleted

Triggers when a device is deleted

Inbound request expired

Triggers when a inbound request is expired

Inbound request dropped

Triggers when a inbound request is dropped

Device added

Triggers when a new device is added

Remote support session end

Triggers when a remote support session is ended

Screen share session end

Triggers when a screen share session is ended

Inbound request delegated

Triggers when a inbound request is delegated

Remote support session customer joined

Triggers when a remote support session customer is joined

Device offline

Triggers when a device is offline

Remote support session started

Triggers when a remote support session is started

Inbound request declined

Triggers when a inbound request is declined

Survey created

Triggers when a new survey is created

Response received

Triggers when a new response is received for a survey

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Schedule session

Schedules a screen sharing session

Create session

Creates a new screen sharing session

Update unattended computer

Updates the details of an existing unattended computer

Send email survey

Sends a survey by email

Send SMS survey

Sends a survey by SMS

Create task

Creates a new task

Fetch user

Fetches the details of an existing user using ID

Fetch survey

Fetches the details of an existing survey using ID

What is Zoho Assist?

Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.

What is Zonka Feedback?

Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.

Survey

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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