Integrate Zoho Assist with Zonka Feedback
Send information between Zoho Assist and Zonka Feedback automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Assist and Zonka Feedback using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Device online
Triggers when a device is online
Inbound request transferred
Triggers when a inbound request is transferred
Screen share session started
Triggers when a screen share session is started
Inbound request created
Triggers when a new inbound request created
Unattended access session started
Triggers when a unattended access session is started
Inbound request picked
Triggers when a inbound request is picked
Unattended access session ended
Triggers when a unattended access session is ended
Device deleted
Triggers when a device is deleted
Inbound request expired
Triggers when a inbound request is expired
Inbound request dropped
Triggers when a inbound request is dropped
Device added
Triggers when a new device is added
Remote support session end
Triggers when a remote support session is ended
Screen share session end
Triggers when a screen share session is ended
Inbound request delegated
Triggers when a inbound request is delegated
Remote support session customer joined
Triggers when a remote support session customer is joined
Device offline
Triggers when a device is offline
Remote support session started
Triggers when a remote support session is started
Inbound request declined
Triggers when a inbound request is declined
Survey created
Triggers when a new survey is created
Response received
Triggers when a new response is received for a survey
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Schedule session
Schedules a screen sharing session
Create session
Creates a new screen sharing session
Update unattended computer
Updates the details of an existing unattended computer
Send email survey
Sends a survey by email
Send SMS survey
Sends a survey by SMS
Create task
Creates a new task
Fetch user
Fetches the details of an existing user using ID
Fetch survey
Fetches the details of an existing survey using ID
What is Zoho Assist?
Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.
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What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
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