Integrate LiveChat with 850+ apps
Create business workflows for LiveChat without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Popular LiveChat workflows
Get Slack messages for new LiveChat chats
When a new chat is initiated in LiveChat, the flow sends you a message in Slack. Now you don't have to keep watching your support portal for new chats. When one comes through, Zoho Flow will automatically notify you through Slack.
How it works
1. A new chat is created in LiveChat.
2. Zoho Flow sends a channel message in Slack.
Get Slack messages for new LiveChat chats
LiveChat + Slack
Update Geckoboard text widgets with new LiveChat tickets
Support tickets often indicate issues that slipped through. Use this flow to bring visibility to these issues through automatic text widget updates on Geckoboard for tickets in LiveChat.
How it works
1. A new ticket is received in LiveChat.
2. Zoho Flow updates a text widget on Geckoboard with the ticket.
Update Geckoboard text widgets with new LiveChat tickets
LiveChat + Geckoboard
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Chat ended
Triggers when a chat is ended
Chat created
Triggers when a new chat is created
All Actions - Actions are the automated tasks
Email Chat
Sends chat transcript as mail
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Know more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Know more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
