Integrate LiveChat with 850+ apps

Create business workflows for LiveChat without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular LiveChat workflows


Get Slack messages for new LiveChat chats

When a new chat is initiated in LiveChat, the flow sends you a message in Slack. Now you don't have to keep watching your support portal for new chats. When one comes through, Zoho Flow will automatically notify you through Slack.

How it works

1. A new chat is created in LiveChat.

2. Zoho Flow sends a channel message in Slack.

Use this flow

Get Slack messages for new LiveChat chats

LiveChat + Slack


Update Geckoboard text widgets with new LiveChat tickets

Support tickets often indicate issues that slipped through. Use this flow to bring visibility to these issues through automatic text widget updates on Geckoboard for tickets in LiveChat. 

How it works

1. A new ticket is received in LiveChat.

2. Zoho Flow updates a text widget on Geckoboard with the ticket.

Use this flow

Update Geckoboard text widgets with new LiveChat tickets

LiveChat + Geckoboard

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Chat created

Triggers when a new chat is created

All Actions - Actions are the automated tasks

Email Chat

Sends chat transcript as mail

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Know more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Know more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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