Integrate LiveChat with 900+ apps

Create business workflows for LiveChat without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular LiveChat workflows

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Get Slack messages for new LiveChat chats

When a new chat is initiated in LiveChat, the flow sends you a message in Slack. Now you don't have to keep watching your support portal for new chats. When one comes through, Zoho Flow will automatically notify you through Slack.

How it works

1. A new chat is created in LiveChat.

2. Zoho Flow sends a channel message in Slack.

Use this flow
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Get Slack messages for new LiveChat chats

LiveChat + Slack

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Update Geckoboard text widgets with new LiveChat tickets

Support tickets often indicate issues that slipped through. Use this flow to bring visibility to these issues through automatic text widget updates on Geckoboard for tickets in LiveChat. 

How it works

1. A new ticket is received in LiveChat.

2. Zoho Flow updates a text widget on Geckoboard with the ticket.

Use this flow
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Update Geckoboard text widgets with new LiveChat tickets

LiveChat + Geckoboard

Build your own LiveChat integrations

Connect LiveChat with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your LiveChat workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat created

Triggers when a new chat is created

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

All Actions - Actions are the automated tasks

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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