Integrate LiveChat with 900+ apps

Create business workflows for LiveChat without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular LiveChat workflows

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Get Slack messages for new LiveChat chats

When a new chat is initiated in LiveChat, the flow sends you a message in Slack. Now you don't have to keep watching your support portal for new chats. When one comes through, Zoho Flow will automatically notify you through Slack.

How it works

1. A new chat is created in LiveChat.

2. Zoho Flow sends a channel message in Slack.

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Get Slack messages for new LiveChat chats

LiveChat + Slack

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Update Geckoboard text widgets with new LiveChat tickets

Support tickets often indicate issues that slipped through. Use this flow to bring visibility to these issues through automatic text widget updates on Geckoboard for tickets in LiveChat. 

How it works

1. A new ticket is received in LiveChat.

2. Zoho Flow updates a text widget on Geckoboard with the ticket.

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Update Geckoboard text widgets with new LiveChat tickets

LiveChat + Geckoboard

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Generate a contact in WATI for every new live chat session in LiveChat

Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will set up a new contact in WATI for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Generate a contact in WATI for every new live chat session in LiveChat

LiveChat + WATI

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Create a contact in LiveAgent when a new live chat session starts in LiveChat

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will set up a new contact in LiveAgent for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in LiveAgent.
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Create a contact in LiveAgent when a new live chat session starts in LiveChat

LiveChat + LiveAgent

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Establish a new contact in TeamViewer whenever a live chat starts in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will generate a new contact in TeamViewer every time there is a new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow adds a new contact in TeamViewer.
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Establish a new contact in TeamViewer whenever a live chat starts in LiveChat

LiveChat + TeamViewer

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Set up a new contact in CloudTalk for each live chat initiation in LiveChat

Automatically capture contact details seamlessly during live chat interactions. This flow will generate a new contact in CloudTalk every time there is a new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in CloudTalk.
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Set up a new contact in CloudTalk for each live chat initiation in LiveChat

LiveChat + CloudTalk

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Set up a new contact in Drift for each live chat initiation in LiveChat

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Drift.
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Set up a new contact in Drift for each live chat initiation in LiveChat

LiveChat + Drift

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Create a contact in EvaluAgent when a new live chat session starts in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will set up a new contact in EvaluAgent for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in EvaluAgent.
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Create a contact in EvaluAgent when a new live chat session starts in LiveChat

LiveChat + EvaluAgent

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Establish a new contact in Front whenever a live chat starts in LiveChat

Automatically capture contact details seamlessly during live chat interactions. This flow will create a new contact in Front for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Front.
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Establish a new contact in Front whenever a live chat starts in LiveChat

LiveChat + Front

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Generate a contact in Reamaze for every new live chat session in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will set up a new contact in Reamaze for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Reamaze.
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Generate a contact in Reamaze for every new live chat session in LiveChat

LiveChat + Reamaze

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Establish a new contact in Trengo whenever a live chat starts in LiveChat

Automatically capture contact details seamlessly during live chat interactions. This flow will generate a new contact in Trengo every time there is a new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Trengo.
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Establish a new contact in Trengo whenever a live chat starts in LiveChat

LiveChat + Trengo

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Create a contact in Zoho Desk when a new live chat session starts in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will generate a new contact in Zoho Desk every time there is a new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in the selected organization in Zoho Desk.
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Create a contact in Zoho Desk when a new live chat session starts in LiveChat

LiveChat + Zoho Desk

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Generate a contact in ZappHub for every new live chat session in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will generate a new contact in ZappHub every time there is a new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Generate a contact in ZappHub for every new live chat session in LiveChat

LiveChat + ZappHub

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Generate a contact in Freshdesk for every new live chat session in LiveChat

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in Freshdesk for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Freshdesk.
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Generate a contact in Freshdesk for every new live chat session in LiveChat

LiveChat + Freshdesk

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Create a lead in Onpipeline for new chat sessions in LiveChat

Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will generate a new lead in Onpipeline for new live chat session initiated in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Onpipeline.
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Create a lead in Onpipeline for new chat sessions in LiveChat

LiveChat + Onpipeline

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Generate a lead in Insightly whenever a new chat session starts in LiveChat

Guarantee that no lead data is omitted or missed with comprehensive lead capture methods. This flow will add a new lead in Insightly each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Insightly.
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Generate a lead in Insightly whenever a new chat session starts in LiveChat

LiveChat + Insightly

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Create a lead in Agiled for new chat sessions in LiveChat

Instantly capture new lead data in real-time. This flow will add a new lead in Agiled each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Agiled.
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Create a lead in Agiled for new chat sessions in LiveChat

LiveChat + Agiled

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Create a lead entry in ConvergeHub for each new chat session initiated in LiveChat

Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will set up a new lead in ConvergeHub for each new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in ConvergeHub.
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Create a lead entry in ConvergeHub for each new chat session initiated in LiveChat

LiveChat + ConvergeHub

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Create a lead entry in Freshsales for each new chat session initiated in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will add a new lead in Freshsales each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Freshsales.
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Create a lead entry in Freshsales for each new chat session initiated in LiveChat

LiveChat + Freshsales

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Create a lead entry in Kommo for each new chat session initiated in LiveChat

Instantly capture new lead data in real-time. This flow will create a new lead in Kommo for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Kommo.
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Create a lead entry in Kommo for each new chat session initiated in LiveChat

LiveChat + Kommo

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Create a lead entry in Kylas for each new chat session initiated in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will generate a new lead in Kylas for new live chat session initiated in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Kylas.
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Create a lead entry in Kylas for each new chat session initiated in LiveChat

LiveChat + Kylas

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Create a lead entry in Myphoner for each new chat session initiated in LiveChat

Guarantee that no lead data is omitted or missed with comprehensive lead capture methods. This flow will add a new lead in Myphoner each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Myphoner.
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Create a lead entry in Myphoner for each new chat session initiated in LiveChat

LiveChat + Myphoner

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Create a lead entry in noCRM.io for each new chat session initiated in LiveChat

Guarantee that no lead data is omitted or missed with comprehensive lead capture methods. This flow will add a new lead in noCRM.io each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in noCRM.io.
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Create a lead entry in noCRM.io for each new chat session initiated in LiveChat

LiveChat + noCRM.io

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Generate a lead in Nutshell whenever a new chat session starts in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will generate a new lead in Nutshell for new live chat session initiated in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Nutshell.
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Generate a lead in Nutshell whenever a new chat session starts in LiveChat

LiveChat + Nutshell

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Generate a lead in RepairShopr whenever a new chat session starts in LiveChat

Guarantee that no lead data is omitted or missed with comprehensive lead capture methods. This flow will add a new lead in RepairShopr each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in RepairShopr.
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Generate a lead in RepairShopr whenever a new chat session starts in LiveChat

LiveChat + RepairShopr

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Create a lead in Salesforce for new chat sessions in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will create a new lead in Salesforce for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Salesforce.
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Create a lead in Salesforce for new chat sessions in LiveChat

LiveChat + Salesforce

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Create a lead in SalesRabbit for every new chat session in LiveChat

Guarantee that no lead data is omitted or missed with comprehensive lead capture methods. This flow will add a new lead in SalesRabbit each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in SalesRabbit.
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Create a lead in SalesRabbit for every new chat session in LiveChat

LiveChat + SalesRabbit

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Create a lead entry in Syncro for each new chat session initiated in LiveChat

Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will add a new lead in Syncro each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Syncro.
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Create a lead entry in Syncro for each new chat session initiated in LiveChat

LiveChat + Syncro

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Create a lead in Teamgate for new chat sessions in LiveChat

Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will set up a new lead in Teamgate for each new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Teamgate.
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Create a lead in Teamgate for new chat sessions in LiveChat

LiveChat + Teamgate

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Generate a lead in Zendesk Sell whenever a new chat session starts in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will set up a new lead in Zendesk Sell for each new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Zendesk Sell.
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Generate a lead in Zendesk Sell whenever a new chat session starts in LiveChat

LiveChat + Zendesk Sell

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Create a lead in PersistIQ for new chat sessions in LiveChat

Instantly capture new lead data in real-time. This flow will set up a new lead in PersistIQ for each new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead. Updates the details if it already exists. in PersistIQ.
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Create a lead in PersistIQ for new chat sessions in LiveChat

LiveChat + PersistIQ

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Create a lead in Zoho CRM for new chat sessions in LiveChat

Instantly capture new lead data in real-time. This flow will add a new lead in Zoho CRM each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead. Updates the lead details if the email already exists. in Zoho CRM.
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Create a lead in Zoho CRM for new chat sessions in LiveChat

LiveChat + Zoho CRM

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Create a lead entry in Copper for each new chat session initiated in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will create a new lead in Copper for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates or updates the details of a lead in Copper.
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Create a lead entry in Copper for each new chat session initiated in LiveChat

LiveChat + Copper

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Create a lead in Customerly for new chat sessions in LiveChat

Instantly capture new lead data in real-time. This flow will generate a new lead in Customerly for new live chat session initiated in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates or updates a lead in Customerly.
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Create a lead in Customerly for new chat sessions in LiveChat

LiveChat + Customerly

Build your own LiveChat integrations

Connect LiveChat with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your LiveChat workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat created

Triggers when a new chat is created

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

All Actions - Actions are the automated tasks

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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