Integrate Zoho Cliq with Usedesk
Send information between Zoho Cliq and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Post ticket message to Zoho Cliq user for a new Usedesk ticket
How it works
Post ticket message to Zoho Cliq user for a new Usedesk ticket
Usedesk + Zoho Cliq
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
New channel added
Triggers when a new channel is created in your organization
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create channel
Creates a new channel
Delete channel
Deletes the selected channel
Add user status
Adds the specified status to an existing user
Message to bot
Sends a message to the selected bot
Add channel member
Adds a new channel member
Message in channel
Posts a message in a channel
Post card to channel
Posts a card to the specified channel
Message as bot to user
Posts a message as a bot to the specified user
Message user
Sends a message to the specified user
Message as bot on channel
Message as a bot on the specified channel
Archive channel
Archives the selected channel
Message as bot
Posts message as the specified bot in the selected chat or channel
Post card to chat
Posts a card to the specified chat
Update channel member role
Updates the role of a channel member
Update channel
Updates the details of an existing channel
Fetch team
Fetches the details of an existing team by name
Fetch channel
Fetches the details of an existing channel by name
Fetch user by name or email
Fetches an existing user by name or email address
Remove channel member
Removes the specified member from the selected channel
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch client
Fetches the details of an existing client using client ID
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Know more
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CEO, Lakeside CNC Group
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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Know more
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