

Integrate Zoho Commerce with EvaluAgent
Send information between Zoho Commerce and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Set up a contact in EvaluAgent following a purchase in Zoho Commerce
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in EvaluAgent for each purchase occurring in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in EvaluAgent.


Set up a contact in EvaluAgent following a purchase in Zoho Commerce
Zoho Commerce + EvaluAgent

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Supported triggers and actions
Integrate Zoho Commerce and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New order
Triggers when a new order is received

Sales order payment received
Triggers when a sales order payment is received

Product created
Triggers when a new product is created

Delivered order
Triggers when an order is delivered

Canceled order
Triggers when an order is canceled

Shipped order
Triggers when an order is shipped

Declined order
Triggers when an order is declined

Confirmed order
Triggers when an order is confirmed

Product updated
Triggers when the details of an existing product are updated

Evaluation created
Triggers when a new evaluation is added

Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks

Create category
Creates a new category

Create product
Creates a new product

Create coupon
Creates a new coupon

Invite member to portal
Invites a member to the selected portal using email address

Create variant
Creates a new variant for the specified product

Update category
Updates the details of the existing category by ID

Mark order as shipped
Marks the status of the specified order as shipped

Mark order as confirmed
Marks the status of the specified order as confirmed

Update variant
Updates the details of an existing variant

Update product
Updates the details of an existing product

Mark order as void
Marks the status of the specified order as void

Mark order as delivered
Marks the status of the specified order as delivered

Fetch variant - By ID
Fetches the details of an existing variant by ID

Fetch product - By ID
Fetches the details of an existing product by ID

Fetch sales order
Fetches the details of an existing sales order

Fetch category by ID
Fetches the details of the existing category by ID

Fetch variant - By SKU
Fetches the details of an existing variant by SKU

Fetch customer - By email address
Fetches the details of an existing customer by email address

Fetch customer - By ID
Fetches the details of an existing customer by ID

Fetch product - By name
Fetches the details of an existing product by name

Fetch variant - By name
Fetches the details of an existing variant by name

Create user
Adds a new user

Create contact
Creates a new contact

Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is Zoho Commerce?
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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