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Supported triggers and actions
All Triggers - A trigger kickstarts the flow

Message received
Triggers when a new message is received

New message received from contact
Triggers when a new message is received from the specified contacts

Session message sent
Triggers when a new session message is sent

Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks

Add or update contact
Adds a new contact or updates the details of an existing contact

Send session message
Sends a WhatsApp message to an open session

Send template message
Sends an approved template WhatsApp message
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >