Integrate Chaport with WATI

Send information between Chaport and WATI automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Create a contact in WATI when a new live chat session starts in Chaport

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
+

Create a contact in WATI when a new live chat session starts in Chaport

Chaport + WATI

Build your own integrations between Chaport and WATI

Connect Chaport and WATI with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Chaport and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat finished

Triggers when a chat is finished

Chat started

Triggers when a new chat is started

Visitor updated

Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated

Operator added

Triggers when a new operator is added

Template message sent

Triggers when a new template message is sent

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

Message received

Triggers when a new message is received

All Actions - Actions are the automated tasks

Create operator

Creates a new operator

Send session message

Sends a WhatsApp message to an open session

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

What is Chaport?

Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.

Customer Support

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY