Integrate Zonka Feedback with Kayako
Send information between Zonka Feedback and Kayako automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add tags to Kayako conversations for responses to surveys in Zonka Feedback.
How it works
Add tags to Kayako conversations for responses to surveys in Zonka Feedback.
Zonka Feedback + Kayako
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Survey created
Triggers when a new survey is created
Response received
Triggers when a new response is received for a survey
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user account is created
All Actions - Actions are the automated tasks
Send email survey
Sends a survey by email
Send SMS survey
Sends a survey by SMS
Create task
Creates a new task
Fetch user
Fetches the details of an existing user using ID
Fetch survey
Fetches the details of an existing survey using ID
Create conversation
Creates a new conversation
Create user
Creates a new user account and profile
Add tags to organization
Adds tags to an existing organization
Add tags to conversation
Adds the specified tags to an existing conversation
Create organization
Creates a new organization
Update conversation
Updates the details of an existing conversation
Update organization
Updates the details of an existing organization
Update user
Updates the details of an existing user
Find organization
Finds the details of an existing organization
Find conversation
Finds the details of an existing conversation
Find user
Finds the details of an existing user
What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
Similar apps
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
