Integrate Aircall with Zendesk

Send information between Aircall and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Aircall and Zendesk

Connect Aircall and Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Aircall and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Assigned call

Triggers when a call is assigned to someone

New missed call

Triggers when there is a new missed call

New inbound call

Triggers when there is a new inbound call

Tagged call

Triggers when a call is tagged

New contact

Triggers when a new contact is created

New outbound call

Triggers when there is a new outbound call

Commented call

Triggers when a call is commented on by someone

Updated contact

Triggers when a contact is updated

Call ended

Triggers when a call ends

New voicemail

Triggers when there is a new voicemail

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create tag

Creates a new tag

Update contact's email address

Updates the email details of an existing contact using its entry ID

Update contact's phone number

Updates the phone number of an existing contact using its entry ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, phone number, or email address

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Aircall?

Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.

Phone/SMS

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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