Integrate Basecamp 3 with Freshdesk

Send information between Basecamp 3 and Freshdesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Basecamp 3 and Freshdesk

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Supported triggers and actions

Integrate Basecamp 3 and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message created or updated

Triggers when a message is created or updated in the selected project

To-do created or updated

Triggers when a to-do is created or updated in the selected project

To-do list created or updated

Triggers when a to-do list is created or updated in the selected project

Schedule created or updated

Triggers when a schedule is created or updated in the selected project

Project created or updated

Triggers when a project is created or when any detail of an existing project is updated

Comment created or updated

Triggers when a comment is created or updated in the selected project

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Contact updated

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Create person

Creates a new person

Create message

Creates a new message in the selected project

Create To-do list

Creates a to-do list in the selected project

Create schedule

Creates a new schedule in the selected project

Create project

Creates a new project

Update message

Updates an existing message

Create To-do

Creates a new to-do in the selected to-do list

Add or remove people from project

Grand or revoke permission of a project

Update To-do list

Updates the details of an existing to-do list

Update project

Updates the details of an existing project

Update To-do

Updates the details of an existing to-do

Fetch To-do

Fetches a to-do based on its ID

Fetch person

Fetches the details of a person by email address

Create ticket

Creates a new ticket

Create forum category

Creates a new forum category

Create company

Creates a new company

Create forum

Creates a new forum in the selected category

Create contact

Creates a new contact

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

What is Basecamp 3?

Basecamp 3 is a project management tool that lets you manage tasks, projects, files, and ideas. You can customize your projects, view detailed reports, bookmark important messages, and make use of Clientside tools when working with clients.

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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