Integrate Delighted with Zendesk

Send information between Delighted and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Delighted and Zendesk

Connect Delighted and Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Delighted and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Survey response created or updated

Triggers when a new survey response is created or updated

Survey response updated

Triggers when an existing survey response is updated in a project

Person unsubscribed

Triggers when a person has unsubscribed from surveys

Survey response received

Triggers when a new response is received in a project

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Send SMS survey

Send SMS platform survey

Create or updated person

Creates a new person. Updates the details if it already exists.

Send survey by email

Sends a survey by email

Add survey response

Creates a response for an existing survey

Unsubscribe person

Adds a person to your unsubscribe list

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Delighted?

Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.

Survey

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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