Integrate Device Magic with Usedesk
Send information between Device Magic and Usedesk automatically, without writing any code, using Zoho Flow.
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Generate a ticket in Usedesk when a form is submitted in Device Magic
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Usedesk for new form submission in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in Usedesk.
Generate a ticket in Usedesk when a form is submitted in Device Magic
Device Magic + Usedesk
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Supported triggers and actions
Integrate Device Magic and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Create ticket
Create a new ticket
Send chat message
Sends a chat message to the client in chat
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create client
Create a new client
Update ticket
Update details of a ticket
Update client
Update details of a client
Update agent
Updates an existing agent
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch agent by ID
Fetch details of an agent using id
What is Usedesk?
Usedesk customer support application
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