Integrate EvaluAgent with Outlook
Send information between EvaluAgent and Outlook automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact is in Outlook each time a new contact is created in EvaluAgent
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in Outlook each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in Outlook.
Create a new contact is in Outlook each time a new contact is created in EvaluAgent
EvaluAgent + Outlook
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Supported triggers and actions
Integrate EvaluAgent and Outlook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
Event cancelled
Triggers when an existing event is cancelled
Task created
Triggers when a new task is added to the selected list
Email received
Triggers when a new email is received
Email sent
Triggers when a new email is sent
Event updated
Triggers when the details of an existing event are updated
Event created
Triggers when a new event is created
All Actions - Actions are the automated tasks
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Flag email
Flags the specified email
Send email
Creates and sends a new email
Forward mail
Forwards an email request to the specified recipients
Create contact
Creates a new contact
Forward event
Forwards an event request to the specified recipients
Create task
Creates a new task in the selected list
Reply to email
Replies to the specified email
Create event
Creates a new event
Update contact
Updates the details of an existing contact
Update event
Updates the details of an existing event
Update task
Updates the details of an existing task in the selected list
Update category
Updates the category of the given message
Search email
Searches for emails that match the given criteria
Fetch task
Fetches the details of an existing task by title or ID from the selected list
Fetch calendar
Fetches the details of a calendar by name
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Fetch event
Fetches the details of an existing event by title or ID from the selected calendar
Find contact folder
Finds a folder by name
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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Learn more >After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.
Yaniv David
Ecommerce Business Operations Manager, Amazos
Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.
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CTO, Alps Education
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Hanoi School of Business and Management
