Integrate Freshdesk with Mailshake

Send information between Freshdesk and Mailshake automatically, without writing any code, using Zoho Flow.

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Unpause the specified campaign in Mailshake when a new contact is created in Freshdesk

Integrate Freshdesk with Mailshake using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically unpauses the specified campaign in Mailshake. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow unpauses the specified campaign in Mailshake.
+

Unpause the specified campaign in Mailshake when a new contact is created in Freshdesk

Freshdesk + Mailshake

[esc]

Pause the specified campaign in Mailshake when a new contact is created in Freshdesk

Integrate Freshdesk with Mailshake using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically pauses the specified campaign in Mailshake. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow pauses the specified campaign in Mailshake.
+

Pause the specified campaign in Mailshake when a new contact is created in Freshdesk

Freshdesk + Mailshake

Build your own integrations between Freshdesk and Mailshake

Connect Freshdesk and Mailshake with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Mailshake using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Email replied

Triggers when a recipient replies to a message

Email sent

Triggers when an email from a campaign sequence message is sent to a recipient

Lead created

Triggers when a lead is created

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create group

Creates a new group

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch campaign

Fetches the details of an existing campaign by ID or name

Add recipient to campaign

Adds a recipient to the selected campaign

Unsubscribe recipients

Unsubscribes one or more recipients from all current and future campaigns for your team

Pause recipient

Pauses a recipient from receiving pending emails

Fetch recipient

Fetches the details of an existing recipient by ID or email address

Unpause campaign

Unpauses the specified campaign

Pause campaign

Pauses the specified campaign

Unpause recipient

Unpauses a recipient from receiving pending emails

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Mailshake?

Mailshake is a sales engagement platform that helps businesses manage their email marketing and LinkedIn campaigns at the same place.

Sales Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

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Founder and CEO, Alps Education

After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.

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Ecommerce Business Operations Manager, Barings Law

Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.

Brett Stewart

Senior Project Manager, Syncify

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