Integrate Freshservice with Zoho Survey
Send information between Freshservice and Zoho Survey automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and Zoho Survey
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Supported triggers and actions
Integrate Freshservice and Zoho Survey using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Updated ticket
Triggers when any detail of a ticket is updated
Updated problem
Triggers when any detail of a problem is updated
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Asset created
Triggers when a new asset is created
Release created
Triggers when a new release is created
Response completed
Triggers when a response is completed for the selected survey
Response added or updated
Triggers when a response is added or updated
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create requester
Creates a new requester
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Create change
Creates a new change
Create department
Creates a new department
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Send email invitation
Sends a survey invitation through email to the specified contact or email address
Create survey
Creates a new survey
Share Survey
The survey and its reports will be shared with your collaborators
Update survey
Updates the details of an existing survey by ID
Fetch survey
Fetches the details of an existing survey by ID
Fetch survey report
Fetches the details of an existing survey report
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is Zoho Survey?
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Webhook triggers
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Logic
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Custom functions
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Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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Technical Engineer, Master Liveaboards
