Integrate Freshservice with Zoho Survey
Send information between Freshservice and Zoho Survey automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and Zoho Survey
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Supported triggers and actions
Integrate Freshservice and Zoho Survey using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Updated release
Triggers when any detail of a release is updated
Asset updated
Triggers when the details of an asset is updated
Updated ticket
Triggers when any detail of a ticket is updated
Ticket created
Triggers when a new ticket is created
Problem created
Triggers when a new problem is created
Release created
Triggers when a new release is created
Change updated
Triggers when any detail of a change is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Updated problem
Triggers when any detail of a problem is updated
Response completed
Triggers when a response is completed for the selected survey
Response added or updated
Triggers when a response is added or updated
All Actions - Actions are the automated tasks
Create contract
Creates a new contract
Create problem
Creates a new problem
Create requester
Creates a new requester
Create ticket
Creates a new ticket
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create asset
Creates a new asset
Create change
Creates a new change
Create department
Creates a new department
Create release
Creates a new release
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Send email invitation
Sends a survey invitation through email to the specified contact or email address
Create survey
Creates a new survey
Share Survey
The survey and its reports will be shared with your collaborators
Update survey
Updates the details of an existing survey by ID
Fetch survey
Fetches the details of an existing survey by ID
Fetch survey report
Fetches the details of an existing survey report
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Zoho Survey?
Similar apps
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
