Integrate GitHub with ServiceDesk MSP On-Premises

Send information between GitHub and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.

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Fetch the details of an existing problem by id in ServiceDesk MSP On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically fetches the details of an existing problem by id in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow fetches the details of an existing problem by id in ServiceDesk MSP On-Premises.
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Fetch the details of an existing problem by id in ServiceDesk MSP On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk MSP On-Premises

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Create a new request in ServiceDesk MSP On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically creates a new request in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow creates a new request in ServiceDesk MSP On-Premises.
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Create a new request in ServiceDesk MSP On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk MSP On-Premises

Build your own integrations between GitHub and ServiceDesk MSP On-Premises

Connect GitHub and ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate GitHub and ServiceDesk MSP On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Issue created

Triggers when a new issue is created

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Review requested

Triggers when a review is requested from you or a specified user

Issue closed

Triggers when an issue is closed in the selected repository

Issue reopened

Triggers when an issue is reopened in the selected repository

Release added

Triggers when a new release is added

Repository created

Triggers when a new repository is created

Label created

Triggers when a new label is created

Pull request created

Triggers when a new pull request is created

Comment made on issue

Triggers when a comment is made on an existing issue

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request created

Triggers when a new request is created

Request updated in template

Triggers when the details of an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

All Actions - Actions are the automated tasks

Create comment

Creates a new comment in the selected issue

Create pull request

Creates a new pull request

Create issue

Creates a new issue

Update issue

Updates the details of an existing issue

Fetch user

Fetches a user by their login name

Fetch issue

Fetches a issue by their number

Fetch issue by title

Fetches the details of an existing issue by title

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Create request

Creates a new request

Create change

Creates a new change

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Fetch problem

Fetches the details of an existing problem by ID

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Avid Brio

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Syncify

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Package Mate

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