Integrate Google Drive for Workspace with Teamwork Desk

Send information between Google Drive for Workspace and Teamwork Desk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Google Drive for Workspace and Teamwork Desk

Connect Google Drive for Workspace and Teamwork Desk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Google Drive for Workspace and Teamwork Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Folder uploaded

Triggers when a new folder is uploaded to your drive

File created or modified

Triggers when a new file is created or an existing file is modified

File uploaded

Triggers when a new file is uploaded to your drive

New customer reply

Triggers when a customer sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Updated customer details

Triggers when the details of a customer are updated

Thread edited

Triggers when a thread in the selected inbox is edited

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

New ticket

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Copy file

Creates a copy of the specified file

Share file with user

Shares a file or a folder with the specified email address

Create folder

Creates a new folder or subfolder

Create team drive

Creates a new team drive

Create file or folder shortcut

Creates a shortcut to the specified file or folder

Create sharing preference

Creates a new sharing preference to a specific file or folder

Rename file or folder

Renames the specified file or folder

Move file or folder

Moves an existing file or folder to another folder

Fetch folder

Fetches the details of an existing folder using search input

Fetch file

Fetches the details of an existing file using search input

Create customer

Creates a new customer

Link task to ticket

Links a task to a ticket

Create ticket

Creates a new ticket

Reply to ticket

Adds a reply to the selected ticket

Unassign ticket

Unassigns the selected ticket

Update ticket

Updates the details of an existing ticket

Assign ticket

Assigns the selected ticket to a user

Update customer

Updates the details of an existing customer

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

What is Google Drive for Workspace?

Google Drive for Workspace is cloud storage that lets you back up your photos, videos, and files. You can scan documents, work offline, collaborate with your team, and synchronize and share your files.

Files Google Popular

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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