Integrate Jira Service Management with Todoist

Send information between Jira Service Management and Todoist automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Jira Service Management and Todoist using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

New task

Triggers when a new task is created

Completed task

Triggers when the task is completed in specific project

New project

Triggers when a new project is created

New section

Triggers when a new section is created in a project

All Actions - Actions are the automated tasks

Create comment

Creates a new comment

Create customer

Creates a new customer

Create customer request

Creates a new customer request

Fetch customer request

Fetches the details of an existing customer request

Create task

Creates a new task

Add comment to task

Adds a comment to specific task

Invite user to workspace

Invites a user to the workspace

Add comment to project

Adds a comment to a project

Create project

Creates a new project

Archive project

Archives an existing project

Mark task as incomplete

Marks a task as incomplete

Mark task as completed

Marks a task as completed

Update task

Update an existing task by ID

Move task

Moves a task to a different project or section

Update project

Updates the details of an existing project by ID

Fetch label

Fetch the details of label by name

Fetch project

Fetch the details of an existing project by name or ID

Fetch user

Fetch the details of existing user by email address

Fetch task

Fetch the details of an existing task by ID

Fetch section

Fetch the details of an existing section by name

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

What is Todoist?

Todoist is an online to do list and task management tool. You can organize tasks, set goals, and track your productivity.

To-Do Lists

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

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Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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