Integrate LiveAgent with Aircall
Send information between LiveAgent and Aircall automatically, without writing any code, using Zoho Flow.
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Add a new contact in Aircall whenever a new contact is added in LiveAgent
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in Aircall whenever a new contact is added in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in Aircall.
Add a new contact in Aircall whenever a new contact is added in LiveAgent
LiveAgent + Aircall
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Supported triggers and actions
Integrate LiveAgent and Aircall using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Call ended
Triggers when a call ends
New voicemail
Triggers when there is a new voicemail
Call disconnected
Triggers when an call is disconnected by the caller or agent. Fires immediately when the call ends.
Call tagged
Triggers when a tag is added to a call
Contact updated
Triggers when a contact's details are updated
Comment added to call
Triggers when a comment is added to a call
Call answered
Triggers when a call is answered by an agent
Call assigned
Triggers when a call is assigned to an agent or a team
New contact
Triggers when a new contact is created
New call
Triggers when a new call is received
All Actions - Actions are the automated tasks
Create company
Creates a new company
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create tag
Creates a new tag
Create contact
Creates a new contact
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact's email address
Updates the email details of an existing contact using its entry ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
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