Integrate LiveAgent with Aircall

Send information between LiveAgent and Aircall automatically, without writing any code, using Zoho Flow.

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Add a new contact in Aircall whenever a new contact is added in LiveAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in Aircall whenever a new contact is added in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Aircall.
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Add a new contact in Aircall whenever a new contact is added in LiveAgent

LiveAgent + Aircall

Build your own integrations between LiveAgent and Aircall

Connect LiveAgent and Aircall with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Aircall using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Assigned call

Triggers when a call is assigned to someone

New missed call

Triggers when there is a new missed call

New inbound call

Triggers when there is a new inbound call

Tagged call

Triggers when a call is tagged

New contact

Triggers when a new contact is created

New outbound call

Triggers when there is a new outbound call

Commented call

Triggers when a call is commented on by someone

Updated contact

Triggers when a contact is updated

Call ended

Triggers when a call ends

New voicemail

Triggers when there is a new voicemail

All Actions - Actions are the automated tasks

Create company

Creates a new company

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create contact

Creates a new contact

Create tag

Creates a new tag

Update contact's email address

Updates the email details of an existing contact using its entry ID

Update contact's phone number

Updates the phone number of an existing contact using its entry ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, phone number, or email address

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Aircall?

Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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