Integrate Mailshake with Zendesk

Send information between Mailshake and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a recipient replies to a message in Mailshake

Integrate Mailshake with Zendesk using Zoho Flow. Whenever a recipient replies to a message in Mailshake, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a recipient replies to a message in Mailshake.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a recipient replies to a message in Mailshake

Mailshake + Zendesk

Build your own integrations between Mailshake and Zendesk

Connect Mailshake and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Mailshake and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Email replied

Triggers when a recipient replies to a message

Email sent

Triggers when an email from a campaign sequence message is sent to a recipient

Lead created

Triggers when a lead is created

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Fetch campaign

Fetches the details of an existing campaign by ID or name

Add recipient to campaign

Adds a recipient to the selected campaign

Unsubscribe recipients

Unsubscribes one or more recipients from all current and future campaigns for your team

Pause recipient

Pauses a recipient from receiving pending emails

Fetch recipient

Fetches the details of an existing recipient by ID or email address

Unpause campaign

Unpauses the specified campaign

Pause campaign

Pauses the specified campaign

Unpause recipient

Unpauses a recipient from receiving pending emails

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Mailshake?

Mailshake is a sales engagement platform that helps businesses manage their email marketing and LinkedIn campaigns at the same place.

Sales Automation

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, CASIOPE

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Relay Inc.

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, CASIOPE

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