Integrate Qntrl with Zendesk

Send information between Qntrl and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Integrate Qntrl with Zendesk using Zoho Flow. Whenever a card is created or updated in the selected board in Qntrl, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a card is created or updated in the selected board in Qntrl.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Qntrl + Zendesk

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Supported triggers and actions

Integrate Qntrl and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Card created

Triggers when a new card is created in the selected board

Card created or updated

Triggers when a card is created or updated in the selected board

Card field updated

Triggers when certain fields are updated in an existing card

Card comment added or updated

Triggers when a card comment is added or updated in the selected board

Card updated

Triggers when an existing card is updated in the selected board

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create card

Creates a new card in the selected board within the organization

Post comment

Posts a comment to the selected card

Add user

Adds a new user to the selected organization

Add table row

Adds a new row to the selected table

Update card

Updates the details of an existing card

Perform transition

Performs a transition to move the card to the next stage

Fetch next transitions for a card

Fetches the details of the next transition(s) available for a card from its current stage

Fetch user

Fetches the details of an existing user

Fetch card

Fetches the details of an existing card

Fetch table row

Fetches the details of an existing row from a table

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Qntrl?

Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.

Yaniv David

Ecommerce Business Operations Manager, Amazos

With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Avid Brio

You can consider me a low-code person. Anyone, regardless of their knowledge in coding, can automate their business using Zoho Flow. I think that's the beauty of it.

Marian Lylee Pascua

Founder and CEO, Syncify

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