Integrate ServiceDesk MSP On-Premises with Google Calendar

Send information between ServiceDesk MSP On-Premises and Google Calendar automatically, without writing any code, using Zoho Flow.

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Fetch the details of an existing request by id in ServiceDesk MSP On-Premises when a new event is created in Google Calendar

Integrate Google Calendar with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new event is created in Google Calendar, Zoho Flow automatically fetches the details of an existing request by id in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new event is created in Google Calendar.
  2. Zoho Flow fetches the details of an existing request by id in ServiceDesk MSP On-Premises.
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Fetch the details of an existing request by id in ServiceDesk MSP On-Premises when a new event is created in Google Calendar

Google Calendar + ServiceDesk MSP On-Premises

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Supported triggers and actions

Integrate ServiceDesk MSP On-Premises and Google Calendar using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request created

Triggers when a new request is created

Request updated in template

Triggers when the details of an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Calendar created

Triggers when a new calendar is created

Event created

Triggers when a new event is created

Event created or updated

Triggers when an event is created or updated

All Actions - Actions are the automated tasks

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Create request

Creates a new request

Create change

Creates a new change

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Fetch problem

Fetches the details of an existing problem by ID

Create event

Creates a new event

Add conference to event

Adds a conference to the specified event

Quick add event

Creates an event based on a simple text

Delete event

Deletes the selected event

Create calendar

Creates a new calendar

Create all day event

Creates a new all day event

Update all day event

Updates the details of an existing all day event in the selected calendar

Move event

Moves an event from one calendar to another by ID

Update event

Updates the details of an event in the selected calendar

Fetch event

Fetches an event

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

What is Google Calendar?

Google Calendar lets you schedule meetings and events and get reminders about upcoming activities. You can schedule events, invite guests, and customize your calendar to suit your needs.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow streamlined our entire lead operation, from collection to distribution. The time and resources it saved us compared to building custom integrations is enormous. Zoho Flow has truly been a game changer for us.

Mauricio Cacciavillani

Director and CEO, InterForm

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.

Louis Castellano

CEO and Owner, Ultravision

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.

Toto

Technical Engineer, VNG Cloud

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