

Integrate ServiceDesk Plus Cloud with Taskworld
Send information between ServiceDesk Plus Cloud and Taskworld automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Taskworld using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Requester created
Triggers when a new requester is created

Request approved
Triggers when an existing request is approved

Task updated
Triggers when the details of an existing task are updated

Asset created
Triggers when a new asset is created

Note created
Triggers when a new note is created

Request created
Triggers when a new request is created

Request created in template
Triggers when a new request is created in the selected template

Task created
Triggers when a new task is created

Request updated in template
Triggers when an existing request is updated in the selected template

Request updated
Triggers when the details of an existing request are updated

Task closed
Triggers when a task is closed

Change status updated
Triggers when the status of an existing change is updated

Problem created
Triggers when a new problem is created in a template

Change created
Triggers when a new change is created

Change updated
Triggers when a change is updated

Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks

Create problem
Creates a new problem

Create request
Creates a new request

Create change
Creates a new change

Add solution
Adds a new solution

Associate request with problem
Associates a request with a specific problem

Create requester
Creates a new requester

Create request note
Creates a note for the selected request

Update request
Updates the details of an existing request

Update problem
Updates the details of an existing problem

Update requester
Updates the details of an existing requester based on ID

Update change
Updates the details of an existing change

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name

Find a request attribute
Fetches a request attribute by its name

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch requester
Fetches the details of an existing requester by email address

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch problem
Fetches the details of an existing problem by ID

Fetch solution topic
Fetches a solution topic by its name

Add task to task list
Adds a task to a task list in the specified project and workspace

Create message
Creates a message in the selected workspace

Create task
Creates a new task

Create project
Creates a new project

Create tag
Creates a new tag

Update task
Updates the details of an existing task

Update project
Updates the details of an existing project

Fetch user
Fetches the details of an existing user

Fetch tag
Fetches the details of an existing tag

Fetch task
Fetches the details of an existing task

Remove tag from task
Removes an existing tag from the specified task
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Taskworld?
Taskworld is a cloud-based collaboration platform designed to facilitate project and task management, collaboration, delegation, communication and knowledge management within teams.
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