Integrate Shopify with Trengo
Send information between Shopify and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in Trengo following a purchase in Shopify
Enable seamless post-purchase customer support by instantly creating contacts in your inbox application. This flow will establish a new contact in Trengo whenever a purchase is made in Shopify.
How it works
- The flow triggers when an existing order is fulfilled in Shopify.
- Zoho Flow creates a new contact in Trengo.
Set up a contact in Trengo following a purchase in Shopify
Shopify + Trengo
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Supported triggers and actions
Integrate Shopify and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Blog created
Triggers when a new blog is created
Order fulfilled
Triggers when an existing order is fulfilled
Fulfillment updated
Triggers when any detail of an existing fulfillment is updated
Order drafted
Triggers when an existing order is drafted
Order updated
Triggers when an existing order is updated
Cart abandoned
Triggers when an open cart is abandoned
Product added
Triggers when a new product is added
Order created
Triggers when a new order is created
Refund created
Triggers when a refund entry is created
Order paid
Triggers when an existing order is paid
Checkout updated
Triggers when the details of an existing checkout are updated
Customer updated
Triggers when the details of an existing customer are updated
Checkout created
Triggers when a new checkout is created
Product updated
Triggers when the details of an existing product are updated
Draft order updated
Triggers when the details of an existing draft order are updated
Customer created
Triggers when a new customer is created
Inventory item updated
Triggers when the details of an existing inventory item are updated
Order canceled
Triggers when an order is canceled in your store
Cart updated
Triggers when an existing cart is updated
Fulfillment created
Triggers when a new fulfillment is created
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create draft order
Creates a new draft order
Create blog
Creates a new blog
Create product variants
Creates variants of an existing product
Add product
Adds a new product
Create order
Creates a new order
Send invite
Sends invite to the selected customer
Update inventory quantity
Updates the quantity of a product or inventory item
Create discount code
Creates a new discount code
Create blog post
Creates a new post in the selected blog
Update product
Updates the details of an existing product
Update customer
Updates the details of an existing customer
Update order
Updates the details of an existing order by ID
Update product variant
Updates the details of a product's variants
Update discount code
Updates the details of an existing discount code
Fetch product
Fetches a product by title
Fetch discount code
Fetches the details of an existing discount code by code
Fetch order
Fetches the details of an existing order by ID
Fetch transaction associated with order
Fetches the details of an existing transaction associated with an order
Fetch product variant by SKU
Fetches an existing product variant by SKU
Fetch latest customer order
Fetches the details of the latest customer order by customer ID
Fetch product variant
Fetches a product variant by title
Fetch transaction
Fetches the details of an existing transaction
Fetch order by name
Fetches the details of an existing order by name
Fetch customer
Fetches the details of an existing customer by name or email address
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update contact custom field
Updates the details of an existing contact custom field
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
