Integrate SupportBee with Roll

Send information between SupportBee and Roll automatically, without writing any code, using Zoho Flow.

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Create action items in your Roll for newly generated tickets in SupportBee

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Roll for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Roll.
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Create action items in your Roll for newly generated tickets in SupportBee

SupportBee + Roll

Build your own integrations between SupportBee and Roll

Connect SupportBee and Roll with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Roll using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Company created

Triggers when a new company is created

Time record created

Triggers when a new time record is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create task

Creates a new task

Create project

Creates a new project

Create company

Creates a new company

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Roll?

Roll is a project management application that lets you manage projects, track time, assign tasks and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow and Zoho's suite of products have helped us increase our efficiency by at least 50%. Thank you, Zoho, for such a wonderful software ecosystem.

Sanjay Batra

CEO, Infinite Solutions

With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Avid Brio

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, Package Mate

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