Integrate Teamwork Desk with TeamGantt
Send information between Teamwork Desk and TeamGantt automatically, without writing any code, using Zoho Flow.
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Create a task in TeamGantt for new tickets created in Teamwork Desk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamGantt for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates new task in TeamGantt.
Create a task in TeamGantt for new tickets created in Teamwork Desk
Teamwork Desk + TeamGantt
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Supported triggers and actions
Integrate Teamwork Desk and TeamGantt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer reply
Triggers when a customer sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
New ticket
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Link task to ticket
Links a task to a ticket
Create ticket
Creates a new ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Assign ticket
Assigns the selected ticket to a user
Update customer
Updates the details of an existing customer
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Create company label
Creates a new company label
Create task
Creates new task
Create project
Creates new project
Add checklist item
Creates a new checklist item in the specified task
Update task
Updates the details of an existing task using task ID
Fetch task
Fetches the details of an existing task using task ID or task name
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is TeamGantt?
TeamGantt is a cloud-based Gantt chart and project management application. It lets you plan, schedule, and manage your projects, and provides you tools such as collaborative Gantt charts, time tracking, file sharing, and more.
Similar apps
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Learn more >Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
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