Integrate Usedesk with Producteev
Send information between Usedesk and Producteev automatically, without writing any code, using Zoho Flow.
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Create a task in Producteev for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Producteev for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Producteev.
Create a task in Producteev for new tickets created in Usedesk
Usedesk + Producteev
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Supported triggers and actions
Integrate Usedesk and Producteev using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New Project
Triggers when a new project is created
New Network
Triggers when a new network is created
New Task
Triggers when a new task is created
All Actions - Actions are the automated tasks
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch agent by ID
Fetch details of an agent using id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch ticket
Fetch details of a ticket using ticket id
Create Task
Creates a new task
What is Usedesk?
Usedesk customer support application
Similar apps
What is Producteev?
Producteev is task management software that lets you track everything that happens in a project in the activity feed. You can add tasks, reminders, and deadlines to collaborate with your team, wherever they are.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Blazesoft
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, SHARC Energy
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Artico
