Integrate Wistia with Zendesk

Send information between Wistia and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new project is created in Wistia

Integrate Wistia with Zendesk using Zoho Flow. Whenever a new project is created in Wistia, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new project is created in Wistia.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new project is created in Wistia

Wistia + Zendesk

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Supported triggers and actions

Integrate Wistia and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Video watched

Triggers when a visitor has watched a video

Visitor created with email address

Triggers when a visitor is created with an email address

Video created

Triggers when a new video is added

Project created

Triggers when a new project is created

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Upload media

Uploads the specified media files using URL

Create project

Creates a new project in your Wistia account

Create embed code

Creates an embed code to embed a Wistia video on webpages

Fetch visitor

Fetches the details of an existing visitor

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Wistia?

Wistia is a video hosting platform that makes it easy to find, engage, and grow your audience with video.

Video, Audio & Images

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Syncify

Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.

Manon Chamand

Administrative Director, Syncify

Zoho Flow has made our merchant onboarding at least 15 times faster—from 15 days down to under 24 hours. It also keeps our data in sync across our business apps in real time, so we're making decisions on current and accurate information.

Hugo Garcia

CEO, SHARC Energy

Watch Zoho Flow in action

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