Integrate Zendesk with Emsisoft
Send information between Zendesk and Emsisoft automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft
Integrate Emsisoft with Zendesk using Zoho Flow. Whenever a scan data created in Emsisoft, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a scan data created in Emsisoft.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft
Emsisoft + Zendesk
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Supported triggers and actions
Integrate Zendesk and Emsisoft using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Device added or removed
Triggers when a device is added or removed from the selected workspace
Scan data created
Triggers when a scan data created
Workspace created
Triggers when a new workspace is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Invite user
Invites the specified user to the selected workspace
Create notification
Creates a new notification
Create report
Creates a new report
Start custom scan
Sends a 'start custom scan' command to the selected device
Create protection group
Creates a new protection group
Start malware scan
Sends a 'start malware scan' command to the selected device
Create permission group
Creates a new permission group
Start quick scan
Sends a 'start quick scan' command to the selected device
Update device notes
Updates the details of the notes of an existing device
Update workspace name
Updates the name of an existing workspace
Update notification
Updates the details of an existing workspace notification
Get account user
Returns the details of the account user
Fetch report
Fetches the details of an existing report using GUID
Get workspace install token
Returns the workspace install token with tagged download links
Search workspace
Searches for the details of an existing workspace using name
Search device
Searches for the details of an existing device using name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Emsisoft?
Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.
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Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
Greg Szabo
Operations Manager, Syncify
Zoho Flow has made our merchant onboarding at least 15 times faster—from 15 days down to under 24 hours. It also keeps our data in sync across our business apps in real time, so we're making decisions on current and accurate information.
Hugo Garcia
CEO, SHARC Energy
