Integrate Zendesk with Endorsal

Send information between Zendesk and Endorsal automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zendesk and Endorsal using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Create testimonial

Creates a new testimonial

Create tag

Creates a new tag

Create contact

Creates a new contact

Update tag

Updates the details of an existing tag

Update testimonial

Updates the details of an existing testimonial

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch campaign

Fetches the details of an existing campaign using campaign ID

Fetch testimonial

Fetches the details of an existing testimonial using testimonial ID

Fetch widget

Fetches the details of an existing widget using widget ID

Fetch tag

Fetches the details of an existing tag using tag ID

Find contact by name

Finds the details of an existing contact using name

Find contact by email address

Finds the details of an existing contact using email address

Find testimonial by name

Finds the details of an existing testimonial using name

Find testimonial by email address

Finds the details of an existing testimonial using email address

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Endorsal?

Endorsal is an application that helps you automate your customer testimony collection process. It can automatically request reviews via email and SMS, display reviews on any website, share your best reviews to social networks, and more.

Reviews

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Senior Project Manager, Syncify

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