

Integrate Zendesk with Flow
Send information between Zendesk and Flow automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Flow for new tickets generated in Zendesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Flow for new tickets created in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in the selected workspace in Flow.


Add new tasks to your Flow for new tickets generated in Zendesk
Zendesk + Flow

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Supported triggers and actions
Integrate Zendesk and Flow using the below triggers and actions
All Triggers - A trigger kickstarts the flow

User created
Triggers when a new user is created

Ticket created
Triggers when a new ticket is created

Ticket updated
Triggers when the details of a ticket is updated

Organization created
Triggers when a new organization is created

List updated
Triggers when the selected list is updated

Task updated
Triggers when the selected task is updated

New task
Triggers when a new task is created

New workspace
Triggers when a new workspace is created

New list
Triggers when a new list is created
All Actions - Actions are the automated tasks

Create Organization
Creates a new organization

Add Tag
Adds tag to the selected ticket

Create Ticket
Creates a new ticket

Create User
Creates a new user

Create Request
Creates a new ticket in a verified end user's account

Update User Details
Updates an existing user's details

Update Ticket
Updates an existing ticket status or adds comments

Add Comment
Adds comment to the selected ticket

Update Organization
Updates an existing organization

Fetch Ticket
Fetches a ticket by ID

Fetch Organization
Fetches the details of an existing organization

Fetch User
Fetches the details of an existing user by ID

Post comment
Posts a comment in the selected task

Create task
Creates a new task in the selected workspace
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Flow?
Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.
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