Integrate Zendesk with Interakt
Send information between Zendesk and Interakt automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Interakt
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Supported triggers and actions
Integrate Zendesk and Interakt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Send WhatsApp text message
Sends a plain text message via Whatsapp
Send WhatsApp image message
Sends an image via WhatsApp
Send WhatsApp button message
Sends a WhatsApp message with interactive buttons
Create API campaign
Creates and sends a campaign using Interakt’s API
Assign chat
Assigns a chat conversation to a specific team member
Add event
Creates a new event for a contact
Send WhatsApp audio message
Sends an audio message via WhatsApp
Send WhatsApp template message
Sends a pre-approved WhatsApp template message
Create or update contact
Adds a new contact or updates details of an existing contact
Send WhatsApp list message
Sends a WhatsApp message with selectable list options
Send WhatsApp document message
Sends a document file via WhatsApp
Send WhatsApp video message
Sends a video via Whatsapp
Send WhatsApp sticker message
Sends a sticker via WhatsApp
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Interakt?
Interakt is a customer engagement platform built on the WhatsApp Business API that helps businesses manage conversations, automate messaging, and drive sales and support through WhatsApp and other channels.
Similar apps
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow has optimized our process and equipped us to make data-driven reports, decisions, and predictions in real time. We've improved our efficiency by over 70% by eliminating manual work. Zoho Flow helps create powerful integrations without the need for a developer. I strongly suggest that any organization running large amounts of data that needs to be automated in real time use Zoho Flow.
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