Integrate Zendesk with Lightspeed Retail POS (X-Series)

Send information between Zendesk and Lightspeed Retail POS (X-Series) automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Lightspeed Retail POS (X-Series)

Connect Zendesk and Lightspeed Retail POS (X-Series) with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Lightspeed Retail POS (X-Series) using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Sales created or updated

Triggers when a new sale is created or the details of an existing sale is updated

Customer created or updated

Triggers when a new customer is created or the details of an existing customer is updated

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Create customer

Creates a new customer

Create promotion

Creates a new promotion

Update customer

Updates the details of an existing customer

Fetch customer

Fetches the details of an existing customer by email, phone, code, or ID

Fetch product

Fetches the details of an existing product by SKU or ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Lightspeed Retail POS (X-Series)?

Lightspeed is the fast, intuitive POS and payments platform helping the world's best retail, hospitality and golf businesses get even better.

POS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Yaniv David

Ecommerce Business Operations Manager, Amazos

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Toto

Technical Engineer, Master Liveaboards

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

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