Integrate Zendesk with Mailigen

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Create a new ticket in a verified end user's account in Zendesk when a contact is unsubscribed from the selected list in Mailigen

Integrate Mailigen with Zendesk using Zoho Flow. Whenever a contact is unsubscribed from the selected list in Mailigen, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a contact is unsubscribed from the selected list in Mailigen.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a contact is unsubscribed from the selected list in Mailigen

Mailigen + Zendesk

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Supported triggers and actions

Integrate Zendesk and Mailigen using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

New subscription

Triggers when a new contact is added to the selected list

Bounced email

Triggers when an email is hard bounced

Updated email address

Triggers when an existing email address is updated

New unsubscription

Triggers when a contact is unsubscribed from the selected list

Clicked email

Triggers when a link is clicked in an email

Opened email

Triggers when an email is opened

New list

Trigger when a new list is created

Updated contact

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Create or update subscription

Creates or updates a subscription in the selected list

Fetch subscriber

Fetches the details of an existing subscriber by email address

Unsubscribe SMS subscription

Removes a recipient phone number from the selected list

Unsubscribe email subscription

Removes a recipient email address from the selected list

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Mailigen?

Mailigen is an email marketing tool that lets you send transactional emails, create online surveys, and track various metrics for email campaigns.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.

Yaniv David

Ecommerce Business Operations Manager, Amazos

With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Package Mate

Zoho Flow has streamlined our data management. We no longer have to worry about handwritten notes, transcription errors and data loss. It has eliminated the need to manually process data by ensuring it syncs automatically and in real time.

Karine McGraw

Deputy Director, Nexivo

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