Integrate Zendesk with OneSignal

Send information between Zendesk and OneSignal automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and OneSignal

Connect Zendesk and OneSignal with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and OneSignal using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Notification created

Triggers when a new notification is created

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Send advanced push notification

Sends a push notification with advanced settings to one or more devices

Send push notification

Sends a simple push notification to all devices

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is OneSignal?

OneSignal is a leading customer messaging and engagement solution that offers mobile and web push notifications, in-app messaging, SMS, and email.

Notifications

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.

Louis Castellano

CEO and Owner, Fabricroot

Zoho Flow has ensured we can offer a unified customer experience by guaranteeing our data is consistent across all our apps.

Devarayan Chidambara

Director - Product & Strategy, Amazos

Zoho Flow has been a game-changer for us, streamlining our communication and saving us from laborious manual work. The time saved is now used to enhance our customer experience.

Briana Moriarty

Head of HR and Operations, Syncify

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