Integrate Zendesk with Qntrl
Send information between Zendesk and Qntrl automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl
Integrate Qntrl with Zendesk using Zoho Flow. Whenever a card is created or updated in the selected board in Qntrl, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a card is created or updated in the selected board in Qntrl.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl
Qntrl + Zendesk
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Supported triggers and actions
Integrate Zendesk and Qntrl using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Card created
Triggers when a new card is created in the selected board
Card created or updated
Triggers when a card is created or updated in the selected board
Card field updated
Triggers when certain fields are updated in an existing card
Card comment added or updated
Triggers when a card comment is added or updated in the selected board
Card updated
Triggers when an existing card is updated in the selected board
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create card
Creates a new card in the selected board within the organization
Post comment
Posts a comment to the selected card
Add user
Adds a new user to the selected organization
Add table row
Adds a new row to the selected table
Update card
Updates the details of an existing card
Perform transition
Performs a transition to move the card to the next stage
Fetch next transitions for a card
Fetches the details of the next transition(s) available for a card from its current stage
Fetch user
Fetches the details of an existing user
Fetch card
Fetches the details of an existing card
Fetch table row
Fetches the details of an existing row from a table
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Qntrl?
Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.
Louis Castellano
CEO and Owner, Fabricroot
Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Spaghetti Agency
