Integrate Zendesk with T.LY
Send information between Zendesk and T.LY automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when the details of an existing tag are updated in T.LY
Integrate T.LY with Zendesk using Zoho Flow. Whenever the details of an existing tag are updated in T.LY, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when the details of an existing tag are updated in T.LY.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when the details of an existing tag are updated in T.LY
T.LY + Zendesk
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Supported triggers and actions
Integrate Zendesk and T.LY using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Create pixel
Triggers when a new pixel is created
Create tag
Triggers when a new tag is created
Update tag
Triggers when the details of an existing tag are updated
Update pixel
Triggers when the details of an existing pixel are updated
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create tag
Creates a new tag
Create short link
Create a new shortened link
Create pixel
Creates a new pixel
Expand short URL
Expands an existing shortened URL
Update short link
Updates the details of an existing short link
Fetch tag
Fetches the details of an existing tag using ID
Fetch URL statistics
Fetches the statistic details of an existing shortened link
Fetch pixel
Fetches the details of an existing pixel using ID
Fetch short link
Fetches the details of an existing short link using short URL
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is T.LY?
T.ly is a link management service that allows users to track, brand, and shorten their URLs.
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Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.
Yaniv David
Ecommerce Business Operations Manager, Amazos
Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Alebat Education
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
Greg Szabo
Operations Manager, Relay Inc.
