Integrate Zendesk with Voucherify
Send information between Zendesk and Voucherify automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a new customer is added in Voucherify
Integrate Voucherify with Zendesk using Zoho Flow. Whenever a new customer is added in Voucherify, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new customer is added in Voucherify.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new customer is added in Voucherify
Voucherify + Zendesk
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Supported triggers and actions
Integrate Zendesk and Voucherify using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Customer rewarded
Triggers when a customer receives a reward
Promotion tier created
Triggers when a promotion is created in Campaigns
Voucher publication succeeded
Triggers when a voucher code is published to a customer.
Redemption status occurred
Triggers when one or more redemptions or rollback statuses have occurred
Voucher created
Triggers when a new voucher is created
Customer added
Triggers when a new customer is added
Redemption succeeded
Triggers when a redemption is successful
Campaign created
Triggers when a new campaign is created
Voucher gift balance added
Triggers when a balance amount is added to a gift voucher
Business validation rule created
Triggers when a new business validation rule is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create voucher
Publishes a new voucher code
Create customer
Creates a new customer
Update customer consent
Updates the marketing permissions for the specified customer
Update customer
Updates the details of an existing customer by their customer ID or source ID
Fetch customer
Fetches the details of an existing customer by their customer ID or source ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Voucherify?
Voucherify is an API-centric promotion engine that empowers marketers to quickly launch and efficiently manage promotions such as coupons, gift cards, referrals, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.
Toto
Technical Engineer, VNG Cloud
Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Spaghetti Agency
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Artico
