Integrate Zendesk with Wootric
Send information between Zendesk and Wootric automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Wootric using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
New response
Triggers when a new survey response is submitted
Updated response
Triggers when an existing response is updated
Declined response
Triggers when an end user dismisses the survey pop-up
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Wootric?
Wootric lets you measure customer satisfaction with customized surveys. You can improve retention and boost referrals with a real-time feedback loop.
Similar apps
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Logic
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Custom functions
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Technical Engineer, Master Liveaboards
