Integrate Zendesk with Zoho People
Send information between Zendesk and Zoho People automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new feedback for the employee in Zoho People when a new ticket is created in Zendesk
Integrate Zendesk with Zoho People using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically adds a new feedback for the employee in Zoho People. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow adds a new feedback for the employee in Zoho People.
Add a new feedback for the employee in Zoho People when a new ticket is created in Zendesk
Zendesk + Zoho People
Update the details of an existing project in Zoho People when a new ticket is created in Zendesk
Integrate Zendesk with Zoho People using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically updates the details of an existing project in Zoho People. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow updates the details of an existing project in Zoho People.
Update the details of an existing project in Zoho People when a new ticket is created in Zendesk
Zendesk + Zoho People
Fetch the details of an existing announcement by id or search term in Zoho People when a new ticket is created in Zendesk
Integrate Zendesk with Zoho People using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically fetches the details of an existing announcement by id or search term in Zoho People. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow fetches the details of an existing announcement by id or search term in Zoho People.
Fetch the details of an existing announcement by id or search term in Zoho People when a new ticket is created in Zendesk
Zendesk + Zoho People
Build your own integrations between Zendesk and Zoho People
Connect Zendesk and Zoho People with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Zoho People using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Record created or updated
Triggers when a record is created or updated in the selected form
Record updated
Triggers when an existing record is updated
Record created
Triggers when a new record is created in the selected form
Record canceled
Triggers when a record is canceled
Record approved
Triggers when a record is approved
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create record
Creates a new record in the selected form
Add check-in and check-out entry
Adds automated check-in and check-out entries to track attendance
Add case
Adds a new record in the HR cases module
Add employee
Adds a new employee
Cancel leave
Cancels an existing leave
Create time log entry
Creates a new time log entry
Add employee feedback
Adds a new feedback for the employee
Fetch leave type
Fetches the details of an existing leave type by employee name, ID, or email address
Create attendance entry
Creates a check-in and/or check-out time entry
Create announcement
Creates a new announcement
Update record
Updates the details of an existing record
Update time log entry
Updates an existing time log entry
Reject record
Rejects the pending records
Approve record
Approves the pending records
Update project
Updates the details of an existing project
Fetch leave record by record ID
Fetches the details of an existing leave record by record ID
Fetch announcement
Fetches the details of an existing announcement by ID or search term
Fetch employee
Fetches the details of an existing employee by email address or employee ID
Fetch record
Fetches the details of an existing record by field value
Get user availability
Gets the office availability of the specified user
Fetch leave record by leave details
Fetches the details of an existing leave record using date, employee record ID, and leave type ID
Fetch time log entry
Fetches the details of an existing time log entry
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.
Ferdinando Ploschberger
Business Controller & Process Transformation Manager, Innoliving
The speed of communication provided by Zoho Flow automations resulted in a greater promptness in contacting leads, and increased the likelihood of lead conversion.
Luis Carlos Palacios Moreno
Deputy Director, Revenue Ranch
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Infinite Solutions
