

Integrate Zoho Desk with Toggl Track
Send information between Zoho Desk and Toggl Track automatically, without writing any code, using Zoho Flow.
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Generate a task within your Toggl Track for fresh tickets initiated in Zoho Desk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Toggl Track for new tickets generated in Zoho Desk.
How it works
- The flow triggers when a new ticket is created or if the details of an existing ticket are updated in Zoho Desk.
- Zoho Flow creates a new task in the selected project in Toggl Track.


Generate a task within your Toggl Track for fresh tickets initiated in Zoho Desk
Zoho Desk + Toggl Track

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Supported triggers and actions
Integrate Zoho Desk and Toggl Track using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Agent created
Triggers when a new agent is created in the selected portal

Agent updated
Triggers when the details of an agent is updated in the selected portal

Agent availability updated
Triggers when the availability of an agent is updated

Ticket comment added
Triggers when a new ticket comment is added in the selected portal

Time entry updated
Triggers when a time entry is updated in the selected task

Account updated
Triggers when the details of the selected account is updated

Contact created
Triggers when a new contact is created in the selected portal

Ticket approval added
Triggers when a new ticket approval is added

Ticket updated
Triggers when the details of the selected ticket are updated

Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Call updated
Triggers when the details of a call is updated in the selected portal

Task created
Triggers when a new task is created in the selected portal

Task updated
Triggers when the details of a task is updated in the selected portal

Call created
Triggers when a new call is created in the selected portal

Ticket approval updated
Triggers when the details of an existing ticket approval are updated

Article updated
Triggers when an existing article is updated

Ticket thread added
Triggers when a new ticket thread is added in the selected portal

Time entry created
Triggers when a new time entry is created in the selected task

Product created
Triggers when a new product is created

Event updated
Triggers when the details of an event is updated

Ticket comment updated
Triggers when the selected ticket comment is updated

Ticket created
Triggers when a new ticket is created in the selected portal

Article created
Triggers when a new article is created

Account created
Triggers when a new account is created in the selected portal

Contact updated
Triggers when the details of a contact is updated in the selected portal

Ticket moved
Triggers when a ticket is moved to a different team or department

Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated

Event created
Triggers when a new event is created in the selected portal

Project updated
Triggers when a project is updated in the selected workspace

Client created
Triggers when a new client is created in the selected workspace

Tag created
Triggers when a new tag is created in the selected workspace

Time entry updated
Triggers when a time entry is updated

Time entry created
Triggers when a new time entry is created

Task updated
Triggers when a task is updated in the selected workspace

Client updated
Triggers when a client is updated in the selected workspace

Project created
Triggers when a new project is created in the selected workspace

Task created
Triggers when a new task is created in the selected workspace
All Actions - Actions are the automated tasks

Create contact
Creates a new contact in the selected organization

Create task
Creates a new task in the selected department

Add task time entry
Adds time entry for an existing task

Create account
Creates a new account in the selected organization

Create contract
Creates a new contract for the selected account

Create ticket comment
Creates a comment in the selected ticket

Create contact comment
Creates a comment in the selected contact

Create task comment
Creates a new comment in the specified task

Add ticket time entry
Adds time entry for an existing ticket

Send email reply
Sends a reply for the specified ticket created in the email channel

Create custom module record
Creates a new custom module record

Create ticket
Creates a new ticket in the selected organization

Create topic comment
Creates a comment for the specified topic

Create topic
Creates a new topic

Create event
Creates a new event in the selected organization

Create article
Creates a new article

Request approval for ticket
Requests an approval for an existing ticket from the specified approver

Add user to group
Adds the specified users to an existing group

Create agent
Creates a new agent in the selected organization

Add tag
Adds a tag to the specified ticket

Create call
Creates a new call in the selected organization

Create product
Creates a new product in the selected organization

Remove tag
Removes a tag from the specified ticket

Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam

Associate accounts to contact
Associates the specified account with the specified contact

Update KB user status
Updates the status of an existing KB user

Update contact comment
Updates the specified comment in the selected contact

Update agent availability
Updates the availability status of an existing agent

Update call timer
Updates the timer of an existing call

Update task timer
Updates the timer of an existing task

Update article
Updates the details of an existing article

Update agent
Updates the details of an existing agent

Update ticket
Updates the details of an existing ticket

Update contact
Updates the selected contact

Update ticket comment
Updates the comment for the specified ticket

Update call
Updates the details of the specified call

Update product
Updates the details of the selected product

Update account
Updates the selected account

Move ticket
Moves the specified ticket to the selected department

Update contract
Updates the details of an existing contract

Update ticket timer
Updates the timer of an existing ticket

Send custom channel reply
Sends reply for a ticket via the selected channel

Update topic
Updates the details of an existing topic

Remove user from group
Removes the specified users from an existing group

Edit ticket time entry
Edits the time entry of an existing ticket

Update task
Updates the details of an existing task

Invite contact to the help center
Invites the specified contacts to help center

Close ticket
Closes the specified tickets

Update custom module record
Updates the details of an existing custom module record

Fetch account
Fetches an existing account by name or ID

Fetch product
Fetches the details of an existing product by unique ID or name

Fetch contract
Fetches the details of an existing contract

Fetch ticket thread
Fetches an existing ticket thread by unique ID

Fetch KB user
Fetches the details of an existing KB user

Fetch ticket time entry
Fetches the time entry of an existing ticket

Fetch article
Fetches the details of an existing article

Fetch ticket
Fetches the details of an existing ticket

Fetch custom module record
Fetches the details of an existing custom module record

Fetch contact
Fetches a contact by email address, unique ID, or contact name

Fetch customer happiness
Fetches the happiness feedback of an existing customer

Fetch agent
Fetches the details of an existing agent by ID or email

Fetch call
Fetches the details of a call based on the selected field

Fetch event
Fetches the details of an event based on the selected field

Fetch ticket tags
Fetches ticket tags using ticket ID

Fetch task
Fetches the details of an existing task by ID

Trash ticket
Moves selected ticket to the recycle bin

Trash account
Moves selected account to the recycle bin

Trash contact
Moves selected contact to the recycle bin

Create project
Creates a new project in the selected workspace

Create client
Creates a new client in the selected workspace

Create task
Creates a new task in the selected project

Fetch project
Fetches the details of an existing project by ID or name

Fetch time entry
Fetches the details of existing time entry by ID or start and end date

Fetch task
Fetches the details of an existing task by ID

Fetch client
Fetches the details of the existing client by ID or name
What is Toggl Track?
Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.
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