Integrate Zoho People with Zendesk

Send information between Zoho People and Zendesk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Add a new feedback for the employee in Zoho People when a new ticket is created in Zendesk

Integrate Zendesk with Zoho People using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically adds a new feedback for the employee in Zoho People. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow adds a new feedback for the employee in Zoho People.
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Add a new feedback for the employee in Zoho People when a new ticket is created in Zendesk

Zendesk + Zoho People

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Update the details of an existing project in Zoho People when a new ticket is created in Zendesk

Integrate Zendesk with Zoho People using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically updates the details of an existing project in Zoho People. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow updates the details of an existing project in Zoho People.
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Update the details of an existing project in Zoho People when a new ticket is created in Zendesk

Zendesk + Zoho People

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Fetch the details of an existing announcement by id or search term in Zoho People when a new ticket is created in Zendesk

Integrate Zendesk with Zoho People using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically fetches the details of an existing announcement by id or search term in Zoho People. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow fetches the details of an existing announcement by id or search term in Zoho People.
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Fetch the details of an existing announcement by id or search term in Zoho People when a new ticket is created in Zendesk

Zendesk + Zoho People

Build your own integrations between Zoho People and Zendesk

Connect Zoho People and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho People and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created or updated

Triggers when a record is created or updated in the selected form

Record updated

Triggers when an existing record is updated

Record created

Triggers when a new record is created in the selected form

Record canceled

Triggers when a record is canceled

Record approved

Triggers when a record is approved

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create record

Creates a new record in the selected form

Add check-in and check-out entry

Adds automated check-in and check-out entries to track attendance

Add case

Adds a new record in the HR cases module

Add employee

Adds a new employee

Cancel leave

Cancels an existing leave

Create time log entry

Creates a new time log entry

Add employee feedback

Adds a new feedback for the employee

Fetch leave type

Fetches the details of an existing leave type by employee name, ID, or email address

Create attendance entry

Creates a check-in and/or check-out time entry

Create announcement

Creates a new announcement

Update record

Updates the details of an existing record

Update time log entry

Updates an existing time log entry

Reject record

Rejects the pending records

Approve record

Approves the pending records

Update project

Updates the details of an existing project

Fetch leave record by record ID

Fetches the details of an existing leave record by record ID

Fetch announcement

Fetches the details of an existing announcement by ID or search term

Fetch employee

Fetches the details of an existing employee by email address or employee ID

Fetch record

Fetches the details of an existing record by field value

Get user availability

Gets the office availability of the specified user

Fetch leave record by leave details

Fetches the details of an existing leave record using date, employee record ID, and leave type ID

Fetch time log entry

Fetches the details of an existing time log entry

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Zoho People?

Zoho People is online human resource software that can be customized according to your business needs. You can review employee performance, track time and attendance, and automate workflows for alerts and reminders.

HR Popular Zoho

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has been a game-changer for us, streamlining our communication and saving us from laborious manual work. The time saved is now used to enhance our customer experience.

Briana Moriarty

Head of HR and Operations, Roofing solutions company (Moriarty's Roofing)

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.

Morten Lodal Askekilde

Chief Operating Officer, Alps Education

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