Integrate Zulip with Zendesk
Send information between Zulip and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Update the details of an existing message in Zulip when a new ticket is created in Zendesk
Integrate Zendesk with Zulip using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically updates the details of an existing message in Zulip. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow updates the details of an existing message in Zulip.
Update the details of an existing message in Zulip when a new ticket is created in Zendesk
Zendesk + Zulip
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Supported triggers and actions
Integrate Zulip and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Linkifier created
Triggers when a new linkifier is created
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Send message
Sends a new private or stream message
Create stream
Creates a new stream
Update message
Updates the details of an existing message
Fetch stream ID
Fetch the ID of an existing stream using stream name
Fetch message
Fetches the details of an existing message using ID
Fetch user
Fetches the details of an existing user using user ID or email address
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
What is Zulip?
Zulip is an open source chat and collaborative software that provides a rich chat interface for real-time and asynchronous team communication.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow I save hours every week—up to 10 hours every month just on admin tasks—and it potentially opens up more hours for me to manage other important aspects of my business.
Paul Jozsef
CEO and Founder, Digital Practice
With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Artico
